Data transfer via payCOMweb

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payCOMweb user manual for the direct debit service
Certification Guidelines
Disclaimer

Troubleshooting/Fault rectification

Registration does not work

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Support by QuoVadis

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You were able to transmit the file but receive no details of its status

Any data transmitted using payCOM^web between 6 pm and approx. 7 pm Mondays to Fridays, between 12 noon on Saturdays to 5 pm on Sundays and on public holidays are not validated. This is the reason why a status is not sent to senders during these times and why it is also not possible to approve the transmitted orders.