Data transfer via payCOMweb
Troubleshooting/Fault rectification
Registration does not work
- Support by SwissSign (Swiss Post)
- Support by QuoVadis
Have you already registered your SuisseID with SIX?
- Send us an e-mail
You were able to transmit the file but receive no details of its status
Any data transmitted using payCOMweb between 6 pm and approx. 7 pm Mondays to Fridays, between 12 noon on Saturdays to 5 pm on Sundays and on public holidays are not validated. This is the reason why a status is not sent to senders during these times and why it is also not possible to approve the transmitted orders.